A letter of appreciation from Susan Arnold after the repair of the 9ct Gold Signet Ring. - 24/02/12
Message: hi ,i would just like to say thank you so much for the great job you did on my late sons ring.after being told it was unrepairable by a couple of jewellers we came across you ! because of the huge sentimental value this ring holds for us we didnt want to have a new mount made as it wouldnt have been the same.luke died suddenly just over 2 years ago and everyday we struggle to carry on without him,so as you can appreciate everything we have of his is priceless to us.he had an undiagnosed heart condition which killed him suddenly in his sleep luke was 22 years old! you have done a wonderful job and we cant thank you enough its like new now ,and your customer service and sympathetic attitude to our needs was second to none ,so thank you once again.